Match the exact item
Brand, product name, model, lot code or date can determine whether a recall applies.
Use official recall information
Canada's recall portal provides current notices and the action recommended for the affected product.
Keep identifying information
Labels, packaging photos and receipts can make later recall checks easier.
Follow the recall remedy
Stop-use, return, disposal or other actions depend on the specific notice.
General product-selection information only. A pet's health, anatomy, mobility, breathing and behaviour can change what equipment is appropriate. Follow product directions and ask a veterinarian or qualified animal-care professional when those issues matter.